FAQ

Frequently Asked Question

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FAQ Example

[faq source="category: 42, 43, 44, 45, 46"]
All Items
Community
Copyright
Account
Author
Buying
Forum and Community Rules
Envato takes great pride in it’s global and thriving community! They're part of what makes the Envato Market sites fun and friendly. The forum rules and guidelines focus on mutual respect. All users who wish to participate or give feedback are invited to do so.
Forum Comments by Envato Staff & Moderators
Envato is extremely fortunate to have a huge community with highly engaged users. Part of our community’s time on Envato Market is spent within our forums, our common grounds for communication. In order to clarify the different roles and responsibilities of the various people and roles that post in our forums we hope you find the following information useful.
An Author’s Introduction to Envato Market
Becoming an author on Envato Market carries certain legal implications. Everything you sell must be your own original content. If you use any assets that are owned by someone else, you must have a license that grants you permission to use and resell them.
Author Collaboration
Authors may unofficially partner with other authors to create new items, but we advise strong caution when doing so. Envato Market considers the person who created an account and agreed to the terms and conditions to be the sole copyright holder of the items for sale and the only person eligible to withdraw any funds.
Historical Payment Rates
Over the years Envato Market has changed fees & rates several times – always in favour of our authoring community! If you have been selling files for some time, these rates may apply to you. If you are a new author, you should review our Current Rates or read about our author program If you are interested in Selling Your Work
Which Author Payment Option Do I Choose?
As an Envato Market author you need to select the most appropriate payment method in order to receive your earnings. Each payment method and provider may have restrictions regarding which countries they pay to, for legal and / or commercial reasons.
How Do I Get Support For An Item I've Purchased?
Authors who are designers, developers and creatives from all over the globe are responsible for the work you see on Envato Market. Authors are not obligated to provide support, however most do. You will know if an author provides support, simply by viewing the “Support” tab on the item page.
Buyers Guide to YouTube Content ID & Copyright Notices
Content ID is a popular digital fingerprinting system that content creators can use to easily identify and manage their copyrighted content on YouTube. Videos uploaded to YouTube are compared against audio and video files registered with Content ID by content owners, looking for any matches.
Where can I find my Purchase Code?
Every item purchased on Envato Market has a unique code, called a purchase code. A purchase code is used by authors to verify you have purchased a licence for the item. The purchase code may be required to access an author’s support site (if support is offered) or to enable automatic updates.

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